SaaS · Field service · 2024 - 2026
Artilink
The complete SaaS for locksmith and plumbing companies.
The context
Artilink started as a custom build for an emergency call-out company, under the name SpeedHelp. The product proved itself so well that it opened up to locksmith and plumbing business owners: each gets their own company and job management interface, while their technicians work from the mobile app, right down to taking card payments on site.
- Our role
- Design, development, deployment
- Highlights
- Stripe ConnectAnalyticsAdministrationQuotes & InvoicesMobile app
What we built
- 01
Dedicated company space
Every company gets its own interface: teams, clients, areas and isolated data.
- 02
Real-time dispatch
Job assignment, live statuses and GPS tracking of technicians on a map.
- 03
Signed quotes & invoices
Drafted on mobile, e-signed by the client, automatic PDFs and admin approval.
- 04
Payments in the field
On-site card payments through Stripe Connect, plus cash and transfer declarations.
- 05
Analytics & oversight
KPI dashboards per area, technician accounts and commissions, client history.
- 06
Offline-first technician app
The entire field workflow in the technician's pocket, even without signal, syncing once back online.